We are committed to supporting you the best way we can!To let us help you best we'll need to identify what you need assistance with. Choose from the options below to find the best suited resources. If you still can't find an answer to your question then please either chat to us live or give us a call during our office hours. If your time is limited you may send us an email via our ticket system and we will respond accordingly. *Please remember to mail us from the primary email address linked to your account.
Network Status NotificationsIf we have any server hosting related issues or planned maintenance we will post it here but since we guarantee a 99.9% up time you can rest assured it does not happen very often. Click here to view any current or planned server downtime.
Website Support ToolsLocated on our website is an integrated system which you as a client have access to. To access this part of our website you need to login with the login details that was provided to you the day you first signed up with us. Here you will find our online knowledgebase, faq's, downloads, place an order, upgrade/downgrade your account, view & print invoices, track emails sent to and from us, view server statuses, submit a support ticket. click here to access our client area
Support by Video TutorialsFor your convenience we have compiled 400+ video tutorials if in the event you come across a problem or just don't know how to do something. Click here to access this part of our website
Email SupportIf you need support for whatsoever reason you may email us at any time at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will be happy to assist you. For account queries please mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . IMPORTANT NOTIFICATION! If sending us a proof of payment please also mail it to our accounts department as we will not receive it via our support email address.
Phone Support
Please feel free to call pageWORKS Hosting during our office hours on +27 76 959 7514 and we will be happy to assist you with any queries you may have. (Monday - Friday, excluding public holidays from 08:00 - 5pm) |
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